Terms of service
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1. INTRODUCTION
1.1. Media Done Simply LLC, a limited liability company duly organized and existing under the laws of the State of Georgia, United States of America, with Employer Identification Number _____________________________, and having its principal place of business at _____________________________________________ (the “Company,” “we,” “us,” or “our”), owns and operates the website accessible at mediadonesimply.com (the “Site”).
1.2. Through the Site, users may purchase ready-made digital products, including but not limited to electronic books (e-books), journals, and devotionals (“Digital Products”), and may submit requests for digital and creative services, including but not limited to e-book creation, lead magnet creation, and other digital media–related services (the “Services”).
1.3. These Terms and Conditions (the “Terms”) constitute a legally binding agreement between the Company and any person who accesses or uses the Site, purchases Digital Products, or submits a Service Request (each a “User” or “you”). These Terms govern your access to and use of the Site, including all Content, Digital Products, Services, Service Requests, and Approved Services.
2. USER ELIGIBILITY
2.1. The Site and the Services may be suitable for users of all ages. Notwithstanding any provision to the contrary, any person accessing or using the Site, Services, or Digital Products under the age of majority in their jurisdiction must do so under the supervision of a parent or legal guardian.
2.2. Parents or guardians are responsible for supervising minors’ use of the Site and Services and for ensuring compliance with these Terms. We reserve the right to suspend or restrict access for any User whose use does not comply with this supervision requirement.
3. SERVICE REQUEST AND APPROVAL PROCESS
3.1. For purposes of these Terms, the following terms shall have the meanings set out below, unless the context otherwise requires:
“Service Request” means a submission made by a User through the Site requesting the provision of specific digital or creative services by the Company, including the selection of a service tier, service type, proposed timeline, and completion of any required intake form. A Service Request constitutes an expression of interest only and shall not create any binding agreement, confirmed booking, or obligation unless and until the Company has reviewed the request, approved the scope of work, issued an invoice, and received full payment.
“Approved Service” means a Service that has been reviewed and accepted by the Company and for which full payment has been received following issuance of an invoice in accordance with this clause 3.
3.2. Users may submit Service Requests through the Site by selecting a service tier, desired Service, and proposed timeline, and by completing any required intake forms. All such submissions shall be governed by Clause 3.1 above.
3.3. You agree to provide complete, true, and accurate information when submitting a Service Request, including all information reasonably required for the Company to evaluate the scope, feasibility, and timeline of the requested Service. Inaccurate or incomplete information may result in delays, revisions to scope, additional fees, or rejection of the Service Request.
3.4. Company reserves the right, in its sole discretion, to approve, decline, modify, or request clarification regarding any Service Request. A Service shall constitute an Approved Service only when: (i) the Company has reviewed and approved the scope of the Service Request; (ii) the Company has issued an invoice to the User; and (iii) the User has paid the invoice in full. No contractual obligation to perform Services shall arise unless and until all the foregoing conditions have been satisfied.
3.5. Work on an Approved Service shall commence only after full payment of the issued invoice has been received. Services will be delivered in accordance with the approved scope, specifications, and timelines communicated after invoice payment. The Company reserves the right to make reasonable adjustments to delivery timelines where necessary, provided such adjustments do not materially reduce the agreed scope of the Approved Service.
3.6. Timely delivery of Approved Services is dependent on the User’s provision of all required materials, information, feedback, and approvals. Failure to respond or cooperate in a timely manner may result in delays, revised timelines, or additional fees.
4. CANCELLATIONS AND MODIFICATIONS
4.1. A User may withdraw or cancel a Service Request at any time prior to the issuance of an invoice by the Company, without incurring any fees, charges, or penalties.
4.2. Upon issuance of an invoice by the Company and receipt of full payment from the User, the relevant Service shall be deemed an Approved Service, and, subject to clause 5.3, all sales shall be final. Once work on an Approved Service has commenced, no cancellation, refund, reversal, or chargeback shall be permitted, and the User expressly waives any right to dispute or reverse payment on this basis.
4.3. A User shall be entitled to a maximum of three (3) revisions to a completed digital Service, provided that all revision requests are submitted in writing within seven (7) days of delivery. Any additional or late revision requests shall be treated as new services and may attract additional fees and revised delivery timelines at the Company’s discretion.
4.4. The Company reserves the right, in its sole and absolute discretion, at any time after approval of a Service, to decline, modify, or discontinue any request, instruction, or requirement that falls outside the agreed scope of the Approved Service, or that the Company determines to be impractical, inappropriate, unlawful, or otherwise non-compliant with these Terms.
5. PAYMENTS & REFUNDS
5.1. Prices for Digital Products shall be payable in full at the time of checkout through the Site. Payment for Services shall be required only after the Company has reviewed a Service Request and issued an invoice to the User. Payment of an issued invoice shall constitute the User’s acceptance of the Approved Service in accordance with clause 3.1 and the formation of a binding agreement in respect of that Approved Service.
5.2. All prices shall be denominated in United States Dollars (USD) unless expressly stated otherwise at the time of purchase or invoicing.
5.3. Due to the digital nature of the Digital Products and Services, all sales shall be final and non-refundable, except where expressly provided in a separate written refund policy issued by the Company. This clause shall be read together with clause 4.3 in respect of Approved Services.
5.4. Any unauthorized chargeback, payment dispute, or reversal of payment initiated by a User may result in the immediate suspension or termination of access to the relevant Digital Product or Approved Service, without prejudice to the Company’s right to recover any outstanding amounts and to pursue all available legal or administrative remedies arising from such chargeback or dispute.
5.5. Users who have not attained the age of majority in their jurisdiction may make purchases only with the prior express consent of a parent or legal guardian. By completing any purchase through the Site, the purchaser represents and warrants that such consent has been duly obtained and remains valid.
6. INTELLECTUAL PROPERTY
6.1. We own and operate the Site. All Content, tools, materials, and Services provided on or through the Site, including but not limited to text, graphics, logos, images, videos, audio, charts, analyses, software, and downloadable resources (collectively, the “Content”), are our exclusive property or the property of our licensors and are protected by applicable copyright, trademark, database, and other intellectual property laws.
6.2. Subject to these Terms, we grant Users a limited, non-exclusive, non-transferable, revocable license to access and use the Content and Services solely for personal, educational, and non-commercial purposes. This license does not allow Users to reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit the Content except as expressly permitted by us.
6.3. Users agree not to:
(a) Remove, alter, or obscure any proprietary notices, copyright, trademark, or other intellectual property notices on the Content or Services;
(b) Use the Content or Services for any commercial purpose without our prior written consent;
(c) Reverse engineer, decompile, or attempt to derive source code from any software provided through the Services; or
(d) Copy, reproduce, distribute, or otherwise exploit the Content or Services in any manner not expressly authorized by these Terms.
6.4. If a User believes that any Content or material on the Site infringes their intellectual property rights, they must promptly notify us by sending a detailed notice via email to admin@mediadonesimply.com. Such notice must include: (i) the User’s full name, contact information, and, if applicable, the name of the intellectual property owner; (ii) a description of the Content or material alleged to be infringing, including the location (URL) on the Site; (iii) a clear statement explaining why the User believes the Content or material infringes their intellectual property rights; and (iv) any supporting documentation evidencing ownership of the intellectual property.
7. PROHIBITED CONDUCT
When using the Site, Services, or digital products, you agree not to engage in any activity that:
Violates applicable law or infringes the rights of any third party, including intellectual property, privacy, or publicity rights; Attempts unauthorized access to the Site, Services, servers, or other systems, including hacking, scraping, or bypassing security measures; Distributes malware, viruses, or other harmful code; Engages in spamming, phishing, or fraudulent activity, including unsolicited advertising, promotional materials, or deceptive communications; Resells, redistributes, shares, or publicly publishes any digital products or Services without our explicit written consent; Interferes with or disrupts the Site, Services, or the experience of other users; or Misrepresents your identity, affiliation, or the origin of any content submitted through the Site or Services.
We reserve the right to investigate any suspected violation of this clause and take appropriate action, including suspending or terminating access to the Site, Services, or digital products, and pursuing any other legal remedies available.
8. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, we shall not be liable for any: (i) loss of profits, revenue, or business; (ii) business interruption or loss of business opportunity; (iii) indirect, incidental, consequential, or punitive damages; (iv) loss or corruption of data, files, or information; or (v) results, outcomes, or performance arising from your use of the Site, Services, or any digital products, including reliance on Content, recommendations, or advice provided.
All digital products and Services are provided on an “AS IS” and “AS AVAILABLE” basis. We make no representations or warranties of any kind, whether express or implied, including but not limited to warranties of: (i) merchantability; (ii) fitness for a particular purpose; (iii) accuracy, completeness, or reliability of Content; (iv) non-infringement; or (v) uninterrupted or error-free access to the Site, Services, or digital products.
Our total aggregate liability arising out of or related to these Terms, the use of the Site, Services, or digital products, whether in contract, tort (including negligence), strict liability, or otherwise, shall not exceed the total amount you have paid to us, if any, for the specific Service or digital product giving rise to the claim.
You Acknowledge and agree that your use of the Site, Services, and digital products is at your own risk. The limitations and exclusions in this section represent a reasonable allocation of risk between the parties, considering the pricing of our Services and digital products.
To the extent that some jurisdictions may not allow the exclusion or limitation of certain types of liability, nothing in these Terms is intended to exclude or limit any liability that cannot be legally excluded or limited under such applicable law.
9. THIRD-PARTY PLATFORMS
Our Site may provide links or integrations with third-party platforms, services, or tools, including but not limited to payment processors, analytics providers, and e-commerce platforms (collectively, “Third-Party Platforms”).
We are not responsible or liable for the policies, practices, content, security, or functionality of any Third-Party Platforms. Your use of such Third-Party Platforms is at your own risk, and you agree to comply with any terms and conditions or privacy policies imposed by those third parties.
The inclusion of links or integrations with Third-Party Platforms does not constitute an endorsement, recommendation, or sponsorship by us of such platforms or their products or services.
10. FORCE MAJEURE
We shall not be liable for any delay, interruption, or failure to perform any obligation under these Terms where such delay or failure results from events or circumstances beyond our reasonable control (“Force Majeure Events”).
Force Majeure Events include, but are not limited to, acts of God, natural disasters, fire, flood, earthquake, pandemics or epidemics, war, terrorism, civil unrest, labor disputes, governmental actions or regulations, power or internet outages, system failures, cyberattacks, hosting or infrastructure failures, or failures of third-party service providers beyond our control.
During the continuance of a Force Majeure Event, our obligations under these Terms shall be suspended for the duration of the event, and performance shall resume as soon as reasonably practicable after the Force Majeure Event has ceased.
A delay or failure to perform caused by a Force Majeure Event shall not constitute a breach of these Terms.
11. DISPUTE RESOLUTION
In the event of any dispute, controversy, or claim arising out of or in connection with these Terms, the Site, the Services, or any transaction contemplated herein, whether contractual or non-contractual (a “Dispute”), the User shall, as a condition precedent to commencing any legal proceedings, submit a written notice of the Dispute to us using the contact details specified on the Site. Such notice shall describe the nature of the Dispute, the relevant facts, and the relief sought. We shall review the notice, and the Parties shall use good-faith efforts to resolve the Dispute informally.
The Parties shall engage in good-faith negotiations for a period of thirty (30) days following our receipt of the written notice described in clause 11.1. No Party shall commence arbitration or court proceedings prior to the expiry of this negotiation period, except where urgent injunctive, interim, or equitable relief is required.
To the extent permitted by applicable law, any Dispute that is not resolved pursuant to clauses 11.1 and 11.2 may, at our election, be finally resolved by binding arbitration administered by a recognized arbitral institution. The legal seat of arbitration shall be _____________________________________, United States of America. The arbitration shall be conducted in the English language before a single arbitrator appointed in accordance with the rules of the administering institution. The arbitral award shall be final and binding upon the Parties and may be enforced in any court of competent jurisdiction. Each party shall bear its own costs and expenses, unless otherwise determined by the arbitrator.
Notwithstanding anything to the contrary in this clause, we retain the unrestricted right to seek interim, provisional, conservatory, injunctive, or equitable relief before any court of competent jurisdiction, including to protect our intellectual property rights, confidential information, or the integrity and security of the Site and Services.
To the fullest extent permitted by applicable law, each User agrees that any Dispute shall be brought solely on an individual basis and expressly waives any right to participate in or initiate any class, collective, representative, consolidated, or group action or proceeding against us.
Nothing in this clause shall exclude or limit any rights or remedies that a User may have under mandatory consumer protection laws that cannot be waived by contract. Where such laws apply, this clause shall be interpreted so as to give effect to its terms to the maximum extent permitted by applicable law.
12. GOVERNING LAW; JURISDICTION
These Terms and any Dispute shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of laws principles.
The courts of the State of Georgia shall have exclusive jurisdiction to hear and determine any suit, action, or proceeding, and to settle any disputes that may arise out of or in connection with these Terms or the use of the Services. Users irrevocably agree to submit to the exclusive jurisdiction of such courts.
13. WEBSITE DISCLAIMER
The information provided on the Site and through our digital products and Services is for educational and informational purposes only and does not constitute professional, legal, financial, or other advice. While all digital products and Services are provided on an “AS IS” and “AS AVAILABLE” basis (see clause 7.2), we specifically disclaim any guarantee of results or outcomes from their use. Any reliance you place on the Content, guidance, or recommendations provided is strictly at your own risk.
14. THIRD-PARTY PLATFORM DISCLAIMER
The Site and Services are not affiliated with, endorsed by, sponsored by, or officially connected to Amazon, Facebook, Instagram, or any other third-party platform unless expressly stated otherwise. All third-party trademarks, logos, and brand names are the property of their respective owners and are used for identification purposes only.
15. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless the Company, its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:
Your breach of these Terms; Your use or misuse of the Site, Services, or digital products; Your violation of any applicable law, regulation, or third-party rights; or Any claim arising from content you submit, post, or transmit via the Site or Services.
We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification, and you agree to cooperate fully with our defense.
16. NOTICES
Notice to Us. Any notice, request, or communication from you to us shall be deemed duly given if sent via email to admin@mediadonesimply.com or through any contact form made available on the Site. We may update our contact details from time to time by posting the revised information on the Site. It is your responsibility to ensure that you are using the current contact information when submitting any notice.
Notice to You: Any notice from us to you shall be deemed duly delivered when sent electronically through the Site or to the most recent email address provided by you. By using the Services, you consent to receive notices in electronic form and confirm that the email address you provide is accurate, valid, and capable of receiving communications. You are responsible for keeping your contact information up to date to ensure receipt of such notices.
17. TERMINATION AND SUSPENSION
We may, at our sole discretion, suspend or terminate your access to the Site or Services, in whole or in part, immediately and without prior notice, if we determine that you:
Violate these Terms or any applicable law; Engage in fraudulent, abusive, or illegal activity; Interfere with the security, integrity, or proper functioning of the Site or Services; Misuse, resell, or redistribute digital products or Services without our authorization; Have engaged in, or attempted to engage in, any act which, in our reasonable judgment, may constitute a threat to the Site, Services, or our business operations.
Upon suspension or termination:
Your right to access or use the Site, Services, or digital products will immediately cease; Any licenses granted under these Terms for digital products or Services will immediately terminate; and You remain liable for any obligations incurred prior to termination.
We shall not be liable to you or any third party for any suspension, termination, or loss of access resulting from actions permitted under this clause.
18. SEVERABILITY
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court or tribunal of competent jurisdiction, such provision shall be severed from these Terms, and the remaining provisions shall continue in full force and effect.
19. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy and any other documents referred to herein, constitute the entire agreement between you and us regarding your use of the Site and Services. They supersede all prior or contemporaneous understandings, agreements, or representations, whether written or oral, relating to the same subject matter. By using the Site or Services, you acknowledge that you have read, understood, and agreed to be bound by these Terms and the Privacy Policy.
20. WAIVER AND ASSIGNMENT
Our failure to enforce any provision of these Terms shall not constitute a waiver of our rights or the right to enforce such provision in the future.
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may freely assign or transfer our rights and obligations under these Terms, including to any successor in interest.
21. HEADINGS & INTERPRETATION
The clause, section, and subsection headings in these Terms are included for convenience only and shall not affect the meaning, interpretation, or enforceability of any provision. References to “including” or similar terms shall be deemed without limitation unless expressly stated otherwise.
22. MODIFICATION OF TERMS
We reserve the right, at our sole discretion, to update, revise, or modify these Terms at any time. Any changes will be effective immediately upon posting the updated Terms on the Site, unless we specify otherwise.
It is your responsibility to review the Terms periodically. Your continued use of the Site, Services, or digital products after any such modifications constitutes your acceptance of the updated Terms.
Where we consider it appropriate, we may also notify you of material changes to these Terms by email or through other communication methods reasonably selected by us. Continued access to or use of the Site or Services following such notice constitutes acceptance of the updated Terms.
23. ACCEPTANCE OF TERMS
By accessing or using the Site or any of the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, including any amendments or updates. If you are accessing or using the Services on behalf of an organization, you represent and warrant that you are authorized to bind that organization to these Terms.
If you do not agree to these Terms, you must not access or use the Site, Services, or digital products. Your continued use constitutes acceptance of any modifications or updates to these Terms.